Support Policy – Story Chan

Last updated: November 2025

Developer: SRAI Labs

1. Support Email

📧 rajmemo896@gmail.com

We provide support for:

• Login issues
• Room join/create problems
• Story sync bugs
• UI/UX issues
• Crash debugging

Response time: 24–72 hours

2. What We Do NOT Support

• Device-specific hardware issues
• OS-level issues
• Modified/Rooted devices
• Network or VPN issues

3. Feedback & Feature Requests

Send suggestions to:
📧 rajmemo896@gmail.com